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Appointments and Fees

Or

Or

Standard Consultations

These include Telehealth Consultations

 

60 minutes in length

Initial consultation: $240 

Subsequent consultation: $240

**($138.45 out of pocket after Medicare rebate)

90 minutes in length

Initial consultation: $360

Subsequent consultation: $360

**($258.45 out of pocket after Medicare rebate)

Private Health Insurance

You may be eligible for session rebates through your private health insurance company.  Please contact your private health insurance company to determine whether you are eligible.

 

Medicare

To be eligible for Medicare rebates, you must be referred by your General Practitioner, or other relevant medical practitioner, under a current Mental Health Care Plan.

 

Currently, the rebate received from Medicare is $101.55 per session.

Please note: If you have reached your Medicare threshold, your rebate will be larger.

WorkCover

You may be eligible for psychological treatment if you have suffered a physical or psychological injury at work.  Please speak with your WorkCover representative within your workplace, your GP or WorkCover to lodge a claim.  WorkCover will be billed directly for sessions.

Reports

Please note: Our clinic is unable to accommodate clients involved in matters pertaining to litigation.  Should clients make a booking in error, they will be advised of this policy as quickly as possible.

 

Reports and/or letters for employers, universities or third parties will not be provided unless clients are currently engaged in therapeutic sessions.

Fees for report preparation and letters for employers, universities, and third parties are charged on a pro rata basis and at the standard hourly rate of $240 per hour.

Payments

Payments may be made via cash, credit card (Visa, Mastercard, direct debit), or direct deposit at the conclusion of your appointments.  Alternatively, an invoice will be sent to your with a choice of payment via a credit card through a secure payment provider (Stripe), or direct debit.

Late Arrivals

Late arrivals can be inevitable.  Sessions cannot run over time in these circumstances unless previous arrangements have been made.

Cancellation Policy

SMS reminder messages will be sent 1 day prior to a scheduled appointment time.

 

Cancellations will be charged if they are made on the day of the scheduled appointment or non-attendance at the scheduled appointment.  Please note, if there are extenuating circumstances out of the control of the client, the cancellation fee may be reduced or waived at the sole discretion of the clinic.  This will be discussed with you.

Cancellation or non-attendance fee: $100

Privacy Policy

Please click this link to see our Privacy Policy: 

Kirsten Mackenzie trauma psychologist

KM Mackenzie Psychology Pty Ltd

Heather Street Clinic

3/15 Heather Street

Wilston QLD 4051

CLINIC HOURS

Monday - Friday : 9am to 5pm
Before and after hours appointments available

Privacy Policy

@ Copyright 2026 KM Mackenzie Psychology Pty Ltd

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